Ruvna incident

Increased SFTP Latency

Minor Resolved View vendor source →

Ruvna experienced a minor incident on November 20, 2018 affecting SFTP, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2018, 09:49 PM UTC
Resolved
Nov 20, 2018, 10:40 PM UTC
Duration
51m
Detected by Pingoru
Nov 20, 2018, 09:49 PM UTC

Affected components

SFTP

Update timeline

  1. identified Nov 20, 2018, 09:49 PM UTC

    SFTP requests are currently experiencing higher latency than normal. If your school syncs data with Ruvna via SFTP at schooldata.ruvna.com, your sync schedules may be running with a delay as well.

  2. resolved Nov 20, 2018, 10:40 PM UTC

    The latency has been resolved and SFTP-based syncs are running as expected.