Ruvna experienced a minor incident on December 1, 2018 affecting Veracross API Sync, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Veracross API Sync
Update timeline
- investigating Dec 01, 2018, 05:54 PM UTC
We're experiencing an elevated level of errors and increased latency when syncing with the Veracross API and are currently looking into the issue. Schools syncing data via the Veracross API may have their imports paused while our team investigates.
- resolved Dec 03, 2018, 01:25 AM UTC
This incident has been resolved and all imports are running on schedule.