Ruvna experienced a minor incident on July 3, 2019 affecting Veracross API Sync, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Veracross API Sync
Update timeline
- identified Jul 03, 2019, 12:24 AM UTC
We're experiencing an elevated level of errors when syncing with the Veracross API as a result of active maintenance being performed on their system (https://veracross.statuspage.io/incidents/5qs1sktq5k5d). Schools syncing data via the Veracross API may have their imports paused until the Veracross API is operational.
- identified Jul 03, 2019, 12:24 AM UTC
We are continuing to monitor the Veracross status page.
- resolved Jul 03, 2019, 03:18 AM UTC
Veracross API syncs are operational again and data is updating in accordance with school-specific schedules.