Ruvna experienced a minor incident on February 7, 2020 affecting Veracross API Sync, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Veracross API Sync
Update timeline
- investigating Feb 07, 2020, 03:01 AM UTC
Requests to the Veracross SIS API are failing at higher than expected rates.
- monitoring Feb 07, 2020, 03:20 AM UTC
Syncs with Veracross are completing successfully. Our team will continue to monitor the situation closely.
- resolved Feb 07, 2020, 03:36 AM UTC
This incident has been resolved.