Ruvna experienced a minor incident on February 26, 2020 affecting Ruvna Data Import and SFTP, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Ruvna Data ImportSFTP
Update timeline
- investigating Feb 26, 2020, 06:33 PM UTC
Some data updates sent to schooldata.ruvna.com via SFTP are not being referenced when the corresponding import procedures run, causing the updated data to not be reflected in Ruvna. We are investigating the issue.
- identified Feb 26, 2020, 06:51 PM UTC
The issue has been identified and a fix is being tested.
- resolved Feb 26, 2020, 07:06 PM UTC
The issue has been resolved.