Ruvna experienced a minor incident on November 25, 2020, lasting 18h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 25, 2020, 11:46 PM UTC
We're currently experiencing delays and increased failure rates when creating automatically scheduled screening instances. Some instances are being created up to 4 minutes later than their scheduled time, and others are failing to be created. Our team is investigating the issue which is a result of an ongoing AWS service disruption. We will provide updates here as they become available. This incident does not affect manually-created screening instances. If your instance is not created within 5 minutes after its scheduled creation time, we recommend creating the instance manually (by selecting "Create Off-Schedule Instance").
- identified Nov 26, 2020, 03:30 AM UTC
We are continuing to investigate this issue.
- resolved Nov 26, 2020, 06:31 PM UTC
This incident has been resolved.