Ruvna experienced a major incident on April 19, 2021 affecting Ruvna Web App, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Ruvna Web App
Update timeline
- investigating Apr 19, 2021, 11:39 PM UTC
We are currently investigating this issue.
- identified Apr 19, 2021, 11:52 PM UTC
The issue has been identified. A fix is being implemented which should allow users to load screening instances again.
- monitoring Apr 19, 2021, 11:59 PM UTC
A fix has been implemented and service has been restored. We are continuing to monitor systems to ensure no further issues arise.
- resolved Apr 20, 2021, 12:05 AM UTC
This incident has been resolved.