Ruvna experienced a minor incident on January 14, 2022 affecting Push Notifications, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Push Notifications
Update timeline
- investigating Jan 14, 2022, 06:20 PM UTC
Some users may be experiencing trouble receiving push notifications about Accountability events and panic signals on the iOS app. Notifications via text and email are unaffected. Our team is currently investigating the issue.
- identified Jan 14, 2022, 07:19 PM UTC
The issue has been identified and our team is working on a fix.
- identified Jan 14, 2022, 11:11 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 15, 2022, 12:59 AM UTC
Push notifications are now being delivered as-expected. This incident has been resolved.