Ruvna incident

Announcement Errors

Major Resolved View vendor source →

Ruvna experienced a major incident on June 3, 2022 affecting Ruvna Web App and Announcements, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2022, 08:45 PM UTC
Resolved
Jun 03, 2022, 11:19 PM UTC
Duration
2h 33m
Detected by Pingoru
Jun 03, 2022, 08:45 PM UTC

Affected components

Ruvna Web AppAnnouncements

Update timeline

  1. identified Jun 03, 2022, 11:00 PM UTC

    There is an issue with editing and sending Announcements affecting both new and scheduled drafts. We are working on a solution and will provide updates as soon as possible.

  2. resolved Jun 03, 2022, 11:19 PM UTC

    A fix has been implemented and Announcements functionality has been restored. Some Announcements which were scheduled to be sent automatically between 5:00PM ET and 7:10PM ET failed to send initially, and are instead being sent now.