Ruvna incident

Errors Signing In with Google SSO

Major Resolved View vendor source →

Ruvna experienced a major incident on July 14, 2022 affecting Sign in with Google, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2022, 06:54 PM UTC
Resolved
Jul 14, 2022, 07:02 PM UTC
Duration
7m
Detected by Pingoru
Jul 14, 2022, 06:54 PM UTC

Affected components

Sign in with Google

Update timeline

  1. investigating Jul 14, 2022, 06:54 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 14, 2022, 07:02 PM UTC

    This incident has been resolved and Google SSO is functioning properly. This outage was caused by a mistake in an update to the firewall rules within on of our internal networks. Functionality was restored by correcting the rule. We apologize for the inconvenience.