Ruvna incident

Errors updating attendance records

Major Resolved View vendor source →

Ruvna experienced a major incident on September 2, 2022 affecting Attendance, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 01:26 PM UTC
Resolved
Sep 02, 2022, 06:33 PM UTC
Duration
5h 6m
Detected by Pingoru
Sep 02, 2022, 01:26 PM UTC

Affected components

Attendance

Update timeline

  1. investigating Sep 02, 2022, 01:26 PM UTC

    Users are unable to update student attendance records. We are investigating the issue.

  2. identified Sep 02, 2022, 02:04 PM UTC

    The issue has been identified and a fix is being deployed.

  3. monitoring Sep 02, 2022, 02:29 PM UTC

    A fix has been implemented and functionality has been restored. We're continuing to closely monitor the platform.

  4. resolved Sep 02, 2022, 06:33 PM UTC

    This incident has been resolved.