Ruvna experienced a minor incident on December 21, 2022 affecting Veracross API Sync, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Veracross API Sync
Update timeline
- identified Dec 21, 2022, 07:31 PM UTC
The Veracross API is experiencing an outage (details here: https://status.veracross.com/incidents/dgwqnvg9pvfj) causing syncs with Veracross to fail. Schools syncing data via the Veracross API may see their syncs fail or have their syncs paused until service is restored.
- monitoring Dec 21, 2022, 07:47 PM UTC
The Veracross team has implemented a fix and Ruvna syncs are no longer failing. We will continue to monitor the situation to ensure service is completely restored.
- resolved Dec 21, 2022, 07:55 PM UTC
This incident has been resolved.