Ruvna incident

Errors accessing Attendance

Critical Resolved View vendor source →

Ruvna experienced a critical incident on March 12, 2024 affecting Attendance, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 12:24 PM UTC
Resolved
Mar 12, 2024, 02:25 PM UTC
Duration
2h 1m
Detected by Pingoru
Mar 12, 2024, 12:24 PM UTC

Affected components

Attendance

Update timeline

  1. investigating Mar 12, 2024, 12:24 PM UTC

    Schools are reporting being unable to access various parts of the Attendance module. We are investigating the issue.

  2. investigating Mar 12, 2024, 01:13 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Mar 12, 2024, 02:08 PM UTC

    A fix has been implemented and schools should now be able to access Attendance again. We are continuing to monitor the situation and will provide further updates as needed.

  4. resolved Mar 12, 2024, 02:25 PM UTC

    This incident has been resolved.