Ruvna incident

Investigating Issues with Student Data in Attendance

Minor Resolved View vendor source →

Ruvna experienced a minor incident on April 12, 2024 affecting Ruvna Web App and Ruvna iOS App and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 01:04 PM UTC
Resolved
Apr 12, 2024, 03:49 PM UTC
Duration
2h 45m
Detected by Pingoru
Apr 12, 2024, 01:04 PM UTC

Affected components

Ruvna Web AppRuvna iOS AppAttendance

Update timeline

  1. investigating Apr 12, 2024, 01:04 PM UTC

    We're investigating issues accessing rosters and students in Ruvna.

  2. investigating Apr 12, 2024, 01:35 PM UTC

    We are continuing to investigate the issue.

  3. investigating Apr 12, 2024, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 12, 2024, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 12, 2024, 03:49 PM UTC

    The issue has been resolved.