Ruvna experienced a minor incident on August 9, 2024 affecting Blackbaud API Sync, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Blackbaud API Sync
Update timeline
- identified Aug 09, 2024, 03:15 PM UTC
School data syncs with the Blackbaud SKY API are failing due to a service outage with Blackbaud.
- resolved Aug 09, 2024, 03:35 PM UTC
This incident has been resolved.