Ruvna experienced a minor incident on August 27, 2024 affecting Blackbaud API Sync, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Blackbaud API Sync
Update timeline
- identified Aug 27, 2024, 07:18 PM UTC
School data syncs with the Blackbaud SKY API are failing due to a service outage with Blackbaud.
- resolved Aug 27, 2024, 09:23 PM UTC
This incident has been resolved.