Runware incident

DeepSeek-V4-Pro vLLM issue

Minor Resolved View vendor source →

Runware experienced a minor incident on August 4, 2026 affecting Official Models, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 03:58 PM UTC
Resolved
Aug 04, 2026, 06:04 PM UTC
Duration
2h 5m
Detected by Pingoru
Aug 04, 2026, 03:58 PM UTC

Affected components

Official Models

Update timeline

  1. investigating Aug 04, 2026, 03:58 PM UTC

    Status: Investigating We are experiencing a timeouts with DeepSeek-V4-Pro vLLM model. The team are investigating. Updates will follow. Affected components Third-party Models (Partial outage)

  2. identified Aug 04, 2026, 04:28 PM UTC

    Status: Identified We've identified the issue and it is associated with an up-stream DC provider. The team now is working with to bring the GPU node back online. Affected components Official Models (Partial outage)

  3. identified Aug 04, 2026, 04:44 PM UTC

    Status: Identified The provider still working on this issue Our team now is working to change the affected node Affected components Official Models (Degraded performance)

  4. identified Aug 04, 2026, 05:16 PM UTC

    Status: Identified The provider still hasn't fixed the node issue. Our team is finishing the node switch Affected components Official Models (Degraded performance)

  5. monitoring Aug 04, 2026, 05:30 PM UTC

    Status: Monitoring The node has been replaced. The model is currently starting. Expect delay 10-30 mins Affected components Official Models (Degraded performance)

  6. resolved Aug 04, 2026, 06:04 PM UTC

    Status: Resolved The incident now has been resolved. The model DeepSeek-V4-Pro is now fully operational. Affected components Official Models (Operational)