Runrun.it incident

DNS issue with Internet providers

Notice Resolved View vendor source →

Runrun.it experienced a notice incident on May 3, 2016, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2016, 01:35 PM UTC
Resolved
May 03, 2016, 06:21 PM UTC
Duration
4h 45m
Detected by Pingoru
May 03, 2016, 01:35 PM UTC

Update timeline

  1. investigating May 03, 2016, 01:35 PM UTC

    Alguns provedores de internet estão encontrando problemas ao acessar o endereço do Runrun.it (https://secure.runrun.it). Estamos investigando o problema para que seja solucionado o quanto antes. Some internet providers are having trouble accessing Runrun.it's URL (https://secure.runrun.it). We are investigating the problem so we can find a solution as soon as possible.

  2. resolved May 03, 2016, 06:21 PM UTC

    Os problemas com o DNS de alguns provedores de internet no Brasil foi resolvido. Caso tenha problemas ao acessar o Runrn.it, entre em contato com nosso suporte. The DNS issues involving some brazilian internet providers were resolved. If you have any problems accessing Runrun.it please contact support.