Runrun.it incident

Unstable Servers

Major Resolved View vendor source →

Runrun.it experienced a major incident on June 29, 2020 affecting Web Host, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2020, 03:51 PM UTC
Resolved
Jun 29, 2020, 09:16 PM UTC
Duration
5h 24m
Detected by Pingoru
Jun 29, 2020, 03:51 PM UTC

Affected components

Web Host

Update timeline

  1. investigating Jun 29, 2020, 03:09 PM UTC

    Investigating - Unstable servers. Technical team investigating.

  2. investigating Jun 29, 2020, 03:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 29, 2020, 03:51 PM UTC

    We are continuing to investigate this issue. An internal problem with Google’s infrastructure is preventing access to our servers. Google status page (https://status.cloud.google.com/)

  4. investigating Jun 29, 2020, 03:53 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jun 29, 2020, 09:00 PM UTC

    The Google infrastructure problem has been resolved and access to Runrun.it has been re-established. It is still expected a greater delay in reporting due to the large amount of requests

  6. resolved Jun 29, 2020, 09:16 PM UTC

    This incident has been resolved.