Runrun.it experienced a minor incident on October 23, 2019 affecting Download / Upload files and Attachments (Upload/Download) and Reports, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 23, 2019, 01:47 PM UTC
Estamos recebendo reportes de usuários sobre problemas ao acessar alguns relatórios e na funcionalidade de anexos. Identificamos que é um problema na infraestrutura de DNS da Amazon AWS. Eles estão trabalhando em uma solução. We are receiving user reports of issues accessing some reports and attachment functionality. We identified this as a problem with Amazon AWS DNS infrastructure. They are working on a solution.
- identified Oct 23, 2019, 01:48 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 23, 2019, 09:40 PM UTC
Não recebemos novos reportes quanto à essa questão, mas continuaremos monitorando.
- resolved Oct 24, 2019, 02:02 PM UTC
Esse incidente foi resolvido. This incident has been resolved.