Runrun.it incident

Instability in application servers being investigated

Critical Resolved View vendor source →

Runrun.it experienced a critical incident on February 4, 2020 affecting Web Host, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2020, 10:10 AM UTC
Resolved
Feb 04, 2020, 10:33 AM UTC
Duration
22m
Detected by Pingoru
Feb 04, 2020, 10:10 AM UTC

Affected components

Web Host

Update timeline

  1. identified Feb 04, 2020, 10:10 AM UTC

    The application servers at our suppliers are operating in an unstable manner. We are evaluating plans to make the services available again as soon as possible.

  2. identified Feb 04, 2020, 10:31 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 04, 2020, 10:33 AM UTC

    There was instability in one of the database servers. Already solved. All servers are responding normally now.