Runpanther experienced a major incident on August 3, 2026 affecting Investigation, Data Retention, and Search (Data Lake), lasting 14h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2026, 03:20 PM UTC
Snowflake is currently experiencing an outage affecting some of their infrastructure (https://status.snowflake.com/incidents/xfv4kdj30rcb). As a result, some Panther customers may experience query timeouts or slower performance on their instances. Real-time detection and alerting should be unaffected. We're actively monitoring the situation. We'll update this page as soon as we have more information. Thanks for your patience.
- monitoring Aug 03, 2026, 08:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 03, 2026, 08:18 PM UTC
Snowflake has confirmed that the underlying incident has been resolved and services have returned to normal. At this time, we expect Panther services to be operating normally as well. If you continue to experience any unexpected behavior or issues, please let us know by contacting our support team. Thank you for your patience while we monitored this incident.
- resolved Aug 04, 2026, 06:07 AM UTC
This incident has been resolved.