Runpanther incident

Asana outage

Minor Resolved View vendor source →

Runpanther experienced a minor incident on August 18, 2022 affecting Data Ingestion into Panther (Log Processing) and Alert Delivery, lasting 12h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2022, 11:30 PM UTC
Resolved
Aug 19, 2022, 11:59 AM UTC
Duration
12h 29m
Detected by Pingoru
Aug 18, 2022, 11:30 PM UTC

Affected components

Data Ingestion into Panther (Log Processing)Alert Delivery

Update timeline

  1. identified Aug 18, 2022, 11:30 PM UTC

    Panther has confirmed that Asana is experiencing an outage that prevents customers from ingesting Asana logs and delivering alerts to Asana. Customers who ingest Asana audit logs or have Asana configured as an alert destination may experience degraded performance with these services. We will continue to update this incident as more information becomes available.

  2. monitoring Aug 19, 2022, 12:56 AM UTC

    Asana has reported a resolution to the outage, and Asana data ingestion into Panther and alert delivery to Asana should now function as expected. We will continue to monitor for any further issues.

  3. resolved Aug 19, 2022, 11:59 AM UTC

    Our monitoring has confirmed that the issue affecting data ingestion from and alert delivery to Asana has been fully resolved. Data that was delayed by this issue has since been successfully ingested.