Runpanther incident

Issues in AWS us-west-2

Notice Resolved View vendor source →

Runpanther experienced a notice incident on August 24, 2022 affecting Panther Console (Web App) and Data Ingestion into Panther (Log Processing) and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 06:39 PM UTC
Resolved
Aug 24, 2022, 08:40 PM UTC
Duration
2h 1m
Detected by Pingoru
Aug 24, 2022, 06:39 PM UTC

Affected components

Panther Console (Web App)Data Ingestion into Panther (Log Processing)Detections (Rules and Policies)Investigation, Data Retention, and Search (Data Lake)Alert Delivery

Update timeline

  1. monitoring Aug 24, 2022, 06:39 PM UTC

    Panther has confirmed that the AWS us-west-2 region experienced an outage (https://health.aws.amazon.com/health/status) from 17:00 UTC to 17:34 UTC. This outage affected multiple AWS services. Customers with Panther deployments in us-west-2 may have experienced a brief spike of system health errors while these systems recovered. AWS has implemented a fix and we are monitoring for ongoing issues.

  2. resolved Aug 24, 2022, 08:40 PM UTC

    Our monitoring indicates that there is no further impact from this outage to Panther customers.