Runpanther incident

AWS US-EAST-1 outage

Critical Resolved View vendor source →

Runpanther experienced a critical incident on June 13, 2023 affecting Panther Console (Web App) and Data Ingestion into Panther (Log Processing) and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:07 PM UTC
Resolved
Jun 13, 2023, 11:43 PM UTC
Duration
3h 35m
Detected by Pingoru
Jun 13, 2023, 08:07 PM UTC

Affected components

Panther Console (Web App)Data Ingestion into Panther (Log Processing)Detections (Rules and Policies)Investigation, Data Retention, and Search (Data Lake)Alert Delivery

Update timeline

  1. identified Jun 13, 2023, 08:07 PM UTC

    Panther has confirmed that customers with deployments in the AWS US-EAST-1 region may experience issues logging into the Panther Console, log processing and alert delivery delays, as well as other issues with the service due to the ongoing AWS outage that began at approximately 12:08 PM PDT today (https://health.aws.amazon.com/health/status). We will update this incident with more information as it becomes available.

  2. monitoring Jun 13, 2023, 10:00 PM UTC

    AWS has reported a resolution to this outage. We will monitor the results to confirm that there is no further impact to Panther customers.

  3. resolved Jun 13, 2023, 11:43 PM UTC

    Our monitoring confirms that there is no further impact to Panther customers. Data that was delayed by this issue will be backfilled automatically.