Runpanther incident
Snowflake Outage Europe (Frankfurt) // eu-central-1
Runpanther experienced a major incident on September 4, 2026 affecting Investigation, Data Retention, and Search (Data Lake), lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 08:24 AM UTC
Snowflake is currently experiencing an outage affecting some parts of their infrastructure (https://status.snowflake.com/incidents/fl9tkpj8d7hk). As a result, some Panther customers may experience query timeouts or slower performance on their instances. Real-time detection, alerting and ingestion should be unaffected. We're actively monitoring the situation. We'll update this page as soon as we have more information. Thanks for your patience.
- monitoring Sep 04, 2026, 09:57 AM UTC
Snowflake has implemented a fix and service has been restored. (https://status.snowflake.com/incidents/fl9tkpj8d7hk) We’re continuing to monitor the environment to ensure all services are functioning normally. Thanks for your patience.
- resolved Sep 04, 2026, 12:46 PM UTC
Snowflake has confirmed that the issue has been resolved and service has been restored. We’ve confirmed that Panther services are operating normally and will continue to monitor the environment.