Runn incident

Degraded App Performance

Minor Resolved View vendor source →

Runn experienced a minor incident on October 8, 2024, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 07:59 PM UTC
Resolved
Oct 08, 2024, 11:00 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 08, 2024, 07:59 PM UTC

Update timeline

  1. investigating Oct 08, 2024, 07:59 PM UTC

    Our host has been experiencing issues with it's EU region, causing random and intermittent failures to load. All customers, except those specifically on our US server, may experience intermittent issues. You can monitor updates from our host here: https://status.heroku.com/incidents/2684 Once resolved, we'll update Runn's status as well.

  2. resolved Oct 08, 2024, 11:00 PM UTC

    Our hosting provider has confirmed this issue is now resolved.