Runalyze incident

Mail sending bug (some received looped mails)

Minor Resolved View vendor source →

Runalyze experienced a minor incident on November 9, 2025 affecting Runalyze, lasting 9d 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2025, 10:12 AM UTC
Resolved
Nov 18, 2025, 02:48 PM UTC
Duration
9d 4h
Detected by Pingoru
Nov 09, 2025, 10:12 AM UTC

Affected components

Runalyze

Update timeline

  1. monitoring Nov 09, 2025, 10:12 AM UTC

    Dear Runalyze user, We sincerely apologize for the multiple emails you may have received recently. Due to an unexpected technical issue, our system mistakenly sent several messages in a loop. The issue has been identified and resolved, and no further emails should be sent in error. We’re truly sorry for the inconvenience and appreciate your understanding. Thank you for your patience and continued support.

  2. resolved Nov 18, 2025, 02:48 PM UTC

    Fixed