RubyGems incident

Elevated Errors

Major Resolved View vendor source →

RubyGems experienced a major incident on June 8, 2021 affecting Gem Downloads and Application and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:00 AM UTC
Resolved
Jun 08, 2021, 11:29 AM UTC
Duration
1h 29m
Detected by Pingoru
Jun 08, 2021, 10:00 AM UTC

Affected components

Gem DownloadsApplicationDependency APIGem Index API

Update timeline

  1. investigating Jun 08, 2021, 10:04 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. investigating Jun 08, 2021, 10:12 AM UTC

    The elevated 503 and 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/vpk0ssybt3bj.

  3. identified Jun 08, 2021, 10:46 AM UTC

    Our CDN partner has identified the issue and a fix is being implemented.

  4. monitoring Jun 08, 2021, 11:03 AM UTC

    Our CDN provider has applied a fix and over the last few minutes we saw traffic levels and errors return to normal.

  5. resolved Jun 08, 2021, 11:29 AM UTC

    This incident has been resolved.