RubyGems incident

Unexpected problem

Minor Resolved View vendor source →

RubyGems experienced a minor incident on May 2, 2017, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2017, 02:58 PM UTC
Resolved
May 02, 2017, 04:07 PM UTC
Duration
1h 8m
Detected by Pingoru
May 02, 2017, 02:58 PM UTC

Update timeline

  1. investigating May 02, 2017, 02:58 PM UTC

    We are aware of reports that services are unavailable in some regions. We're looking into it now!

  2. monitoring May 02, 2017, 03:14 PM UTC

    Our upstream provider has implemented a fix and we are monitoring the results. We are also seeing reports of general internet issues in Europe. We will post more information as we get it.

  3. monitoring May 02, 2017, 04:05 PM UTC

    We receive reports that a major ISP had a complete outage between the United States and Europe for about 20 minutes at 14:45 UTC.

  4. resolved May 02, 2017, 04:07 PM UTC

    This incident has been resolved.