RubyGems incident

Elevated DNS Errors

Major Resolved View vendor source →

RubyGems experienced a major incident on July 17, 2020 affecting Gem Downloads and Application and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:20 PM UTC
Resolved
Jul 17, 2020, 10:01 PM UTC
Duration
40m
Detected by Pingoru
Jul 17, 2020, 09:20 PM UTC

Affected components

Gem DownloadsApplicationDependency APIGem Index APIUpstream Provider: DNSimple Name Servers

Update timeline

  1. investigating Jul 17, 2020, 09:30 PM UTC

    We're experiencing an elevated level of DNS errors and are currently looking into the issue.

  2. monitoring Jul 17, 2020, 09:42 PM UTC

    DNS seems to be resolving again. We continue to monitor the situation.

  3. monitoring Jul 17, 2020, 09:53 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 17, 2020, 10:01 PM UTC

    This incident has been resolved.