RubyGems incident

Unexpected Errors

Minor Resolved View vendor source →

RubyGems experienced a minor incident on January 12, 2021 affecting Gem Downloads and Fastly Frankfurt (FRA) and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2021, 04:02 PM UTC
Resolved
Jan 12, 2021, 04:55 PM UTC
Duration
52m
Detected by Pingoru
Jan 12, 2021, 04:02 PM UTC

Affected components

Gem DownloadsFastly Frankfurt (FRA)ApplicationDependency APIFastly Sydney (SYD)Fastly Amsterdam (AMS)Gem Index APIFastly Ashburn (IAD)Fastly Singapore (SIN)Fastly London (LCY)

Update timeline

  1. investigating Jan 12, 2021, 04:13 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Jan 12, 2021, 04:14 PM UTC

    The elevated 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/1rbr326kjsmt.

  3. monitoring Jan 12, 2021, 04:28 PM UTC

    Fastly has implemented a fix and we are monitoring the results.

  4. resolved Jan 12, 2021, 04:55 PM UTC

    This incident has been resolved.