Rubrik experienced a major incident on January 15, 2023 affecting Rubrik Security Cloud, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
Rubrik Security Cloud
Update timeline
- investigating Jan 15, 2023, 05:10 AM UTC
Polaris UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing Polaris UI Workaround: None at this time. Incident Start Time: 01/15/2023 04:30 AM UTC Our engineering team is actively investigating to resolve this issue.
- identified Jan 15, 2023, 07:10 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 15, 2023, 11:10 AM UTC
This incident has been resolved.