Rubrik incident

Cloud Native Azure Archival Job Degraded Performance

Minor Resolved View vendor source →

Rubrik experienced a minor incident on January 19, 2023, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2023, 09:00 AM UTC
Resolved
Jan 20, 2023, 09:59 AM UTC
Duration
1d
Detected by Pingoru
Jan 19, 2023, 09:00 AM UTC

Update timeline

  1. investigating Jan 19, 2023, 09:00 AM UTC

    We are experiencing degraded performance in cloud native azure archival jobs for few customers. Rubrik team is actively investigating the issue. Symptoms: Cloud native azure archival jobs might get delayed for few customers. Incident Start Time: 01/19/2023 07:00 AM UTC Workaround: None at this time.

  2. identified Jan 19, 2023, 11:48 AM UTC

    Root cause has been identified and a fix is being rolled out.

  3. monitoring Jan 19, 2023, 12:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 19, 2023, 06:41 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jan 20, 2023, 05:28 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 20, 2023, 09:59 AM UTC

    This incident has been resolved.