Rubrik incident

Error Accessing Polaris UI

Minor Resolved View vendor source →

Rubrik experienced a minor incident on February 18, 2023 affecting Rubrik Security Cloud, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2023, 09:32 AM UTC
Resolved
Feb 18, 2023, 11:42 AM UTC
Duration
2h 9m
Detected by Pingoru
Feb 18, 2023, 09:32 AM UTC

Affected components

Rubrik Security Cloud

Update timeline

  1. investigating Feb 18, 2023, 09:32 AM UTC

    Polaris UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing Polaris UI. Some backups might fail and objects may briefly be out of compliance Workaround: None at this time. Incident Start Time: 02/18/2023 09:00 AM UTC Our engineering team is actively investigating to resolve this issue.

  2. resolved Feb 18, 2023, 11:42 AM UTC

    This incident has been resolved.