Rubrik incident

Microsoft 365 {Exchange Mailbox} Protection Experiencing Degraded Availability

Minor Resolved View vendor source →

Rubrik experienced a minor incident on April 12, 2023, lasting 16h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 04:08 AM UTC
Resolved
Apr 12, 2023, 08:26 PM UTC
Duration
16h 18m
Detected by Pingoru
Apr 12, 2023, 04:08 AM UTC

Update timeline

  1. investigating Apr 12, 2023, 04:08 AM UTC

    We are noticing an issue with Polaris Microsoft 365 protection in the EU-1 region. Symptoms: Some backups might fail and objects may briefly be out of compliance for M365. Incident Start Time: 04/11/2023 02:30 AM UTC Workaround: None at this time. Engineering is actively investigating to resolve this issue.

  2. identified Apr 12, 2023, 10:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 12, 2023, 08:26 PM UTC

    This incident has been resolved.