Rubrik incident

Login failures in EU-1 region

Critical Resolved View vendor source →

Rubrik experienced a critical incident on June 26, 2023 affecting Rubrik Security Cloud, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 07:09 PM UTC
Resolved
Jun 26, 2023, 09:01 PM UTC
Duration
1h 52m
Detected by Pingoru
Jun 26, 2023, 07:09 PM UTC

Affected components

Rubrik Security Cloud

Update timeline

  1. investigating Jun 26, 2023, 07:09 PM UTC

    Rubrik Security Cloud login is experiencing degraded availability Symptom(s): Users may not be able to login to Rubrik Security Cloud. Workaround: None at this time. Incident Start Time: 06/26/2023 Our engineering team is actively investigating to resolve this issue.

  2. monitoring Jun 26, 2023, 07:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2023, 09:01 PM UTC

    This incident has been resolved.