Rubrik incident

Microsoft 365 SharePoint protection experiencing degraded availability

Minor Resolved View vendor source →

Rubrik experienced a minor incident on August 10, 2023, lasting 7h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2023, 08:54 PM UTC
Resolved
Aug 11, 2023, 04:47 AM UTC
Duration
7h 53m
Detected by Pingoru
Aug 10, 2023, 08:54 PM UTC

Update timeline

  1. identified Aug 10, 2023, 08:54 PM UTC

    We are experiencing increased failures for Microsoft 365 SharePoint backup jobs on Rubrik Security Cloud in the US-3 region. Symptom(s): SharePoint backup jobs may fail and compliance will be impacted Incident Start Time: 08/09/2023 3:00pm PST Workaround: None at this time. Our engineering team has rolled out a mitigation and are starting to see signs of recovery.

  2. monitoring Aug 11, 2023, 12:55 AM UTC

    Our engineering team has rolled out a mitigation and resolved the issue. We believe the service has recovered. We're continuing to monitor this event at this time.

  3. resolved Aug 11, 2023, 04:47 AM UTC

    This incident has been resolved.