Rubrik incident

Microsoft 365 Teams protection degraded availability - EU-1 region

Major Resolved View vendor source →

Rubrik experienced a major incident on August 22, 2023, lasting 14h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2023, 05:30 PM UTC
Resolved
Aug 23, 2023, 07:41 AM UTC
Duration
14h 11m
Detected by Pingoru
Aug 22, 2023, 05:30 PM UTC

Update timeline

  1. investigating Aug 22, 2023, 05:30 PM UTC

    We are experiencing increased failures for Microsoft 365 Teams backup jobs on Rubrik Security Cloud in the EU-1 region. Symptom(s): Teams backup jobs may fail and compliance will be impacted Incident Start Time: 08/21/2023 8:00pm UTC Workaround: None at this time. Our engineering team is actively investigating to resolve this issue.

  2. identified Aug 22, 2023, 09:31 PM UTC

    The engineering team has identified a potential mitigation and is working to implement it.

  3. resolved Aug 23, 2023, 07:41 AM UTC

    This incident has been resolved.