Rubrik incident

Rubrik Security Cloud is experiencing degraded availability - multiple regions

Minor Resolved View vendor source →

Rubrik experienced a minor incident on August 30, 2023 affecting Rubrik Security Cloud and Rubrik Security Cloud and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 07:59 PM UTC
Resolved
Aug 30, 2023, 11:05 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 30, 2023, 07:59 PM UTC

Affected components

Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud

Update timeline

  1. investigating Aug 30, 2023, 07:59 PM UTC

    Symptom(s): Users may not be able to login to RSC Incident Start Time: 08/30/2023 7:40 PM UTC Our engineering team is actively investigating to resolve this issue.

  2. investigating Aug 30, 2023, 08:00 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 30, 2023, 09:25 PM UTC

    Our engineering team continues to investigate the issue.

  4. monitoring Aug 30, 2023, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 30, 2023, 11:05 PM UTC

    This incident has been resolved. Certain jobs may have failed during this incident and compliance may be impacted. We thank you for your patience while we worked on resolving the issue.