Rubrik incident

Error Accessing Polaris UI

Minor Resolved View vendor source →

Rubrik experienced a minor incident on October 18, 2023, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2023, 06:03 AM UTC
Resolved
Oct 18, 2023, 01:17 PM UTC
Duration
7h 13m
Detected by Pingoru
Oct 18, 2023, 06:03 AM UTC

Update timeline

  1. identified Oct 18, 2023, 06:03 AM UTC

    Polaris UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing Polaris UI Workaround: None at this time. Incident Start Time: 10/18/2023 04:30 AM UTC Our engineering team is actively investigating to resolve this issue.

  2. monitoring Oct 18, 2023, 09:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 18, 2023, 01:17 PM UTC

    This incident has been resolved.