Rubrik incident

Error Accessing RSC UI

Minor Resolved View vendor source →

Rubrik experienced a minor incident on January 17, 2024 affecting Rubrik Security Cloud and Rubrik Security Cloud and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2024, 10:32 PM UTC
Resolved
Jan 18, 2024, 01:43 AM UTC
Duration
3h 11m
Detected by Pingoru
Jan 17, 2024, 10:32 PM UTC

Affected components

Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud

Update timeline

  1. identified Jan 17, 2024, 10:32 PM UTC

    RSC UI is experiencing degraded availability Symptom(s): Few users may experience errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 1/17/2023 We are still working on the fix.

  2. monitoring Jan 17, 2024, 10:59 PM UTC

    We deployed a fix and are actively monitoring the issue.

  3. monitoring Jan 18, 2024, 12:42 AM UTC

    We have deployed the fix to production.

  4. resolved Jan 18, 2024, 01:43 AM UTC

    This incident has been resolved.