Rubrik experienced a minor incident on April 25, 2024 affecting Rubrik Security Cloud, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Rubrik Security Cloud
Update timeline
- investigating Apr 25, 2024, 05:40 PM UTC
Rubrik Security Cloud UI is experiencing degraded availability for region US-2. Symptom(s): Some users may experience errors while accessing the RSC UI. Workaround: None at this time. Incident Start Time: 4/25/2024 We are still working on the fix.
- identified Apr 25, 2024, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 25, 2024, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2024, 09:11 PM UTC
This incident has been resolved.