Rubrik incident

RSC is experiencing login degradation

Minor Resolved View vendor source →

Rubrik experienced a minor incident on January 9, 2025 affecting Rubrik Security Cloud, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 03:02 PM UTC
Resolved
Jan 09, 2025, 03:54 PM UTC
Duration
51m
Detected by Pingoru
Jan 09, 2025, 03:02 PM UTC

Affected components

Rubrik Security Cloud

Update timeline

  1. investigating Jan 09, 2025, 03:02 PM UTC

    Some of the users might experience login failures. Incident Start Time: 09/01/2025 01:00 PM UTC

  2. identified Jan 09, 2025, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2025, 03:54 PM UTC

    The incident has been resolved.