Rubrik incident

Error Accessing RSC UI

Minor Resolved View vendor source →

Rubrik experienced a minor incident on February 13, 2025 affecting Rubrik Security Cloud and Rubrik Security Cloud and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 02:35 PM UTC
Resolved
Feb 13, 2025, 03:11 PM UTC
Duration
35m
Detected by Pingoru
Feb 13, 2025, 02:35 PM UTC

Affected components

Rubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security CloudRubrik Security Cloud

Update timeline

  1. identified Feb 13, 2025, 02:35 PM UTC

    RSC UI is experiencing degraded availability Symptom(s): Users experiencing errors while accessing RSC UI Workaround: None at this time. Incident Start Time: 02/13/2025 02:00 PM UTC Our engineering team is actively investigating to resolve this issue.

  2. identified Feb 13, 2025, 02:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 13, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2025, 03:11 PM UTC

    This incident has been resolved.