RSM incident

Pinger issue

Notice Resolved View vendor source →

RSM experienced a notice incident on January 20, 2025 affecting Management Portal and Queue & Worker Services, lasting 4d 15h. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 04:32 PM UTC
Resolved
Jan 25, 2025, 07:44 AM UTC
Duration
4d 15h
Detected by Pingoru
Jan 20, 2025, 04:32 PM UTC

Affected components

Management PortalQueue & Worker Services

Update timeline

  1. identified Jan 20, 2025, 04:32 PM UTC

    Identified issue in the pinger not showing correct status for the RSD Routers.

  2. resolved Jan 25, 2025, 07:44 AM UTC

    This incident has been resolved.