RRPproxy experienced a critical incident on March 3, 2021 affecting XRRP API and EPP API and 1 more component, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
XRRP APIEPP APISOAP APIXMLRPC APIHTTPS APIWeb InterfaceOT&E EnvironmentWHOISRDAP
Update timeline
- investigating Mar 03, 2021, 02:37 PM UTC
Due to an unforeseen failure in the connection to our Datacenter all our services are currently offline, API and Web Interfaces included. We're working on mitigating the issue and will post an update as soon as possible. Your domains and your data is safe. Domains continue resolving. The backend isn't affected, though offline.
- investigating Mar 03, 2021, 03:09 PM UTC
We're back online! The connection issues with our Datacenter have been resolved. A detailed report will follow shortly.
- monitoring Mar 03, 2021, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2021, 05:56 PM UTC
This incident has been resolved.