RRPproxy incident
Reachability issues for api.rrproxy.net and www.rrpproxy.net due to DNS problems
RRPproxy experienced a minor incident on December 15, 2022 affecting DNS resolution, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2022, 12:55 PM UTC
We are currently investigating this issue.
- identified Dec 15, 2022, 01:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 15, 2022, 01:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2022, 03:26 PM UTC
This incident has been resolved.
- postmortem Dec 15, 2022, 03:43 PM UTC
On Thursday December 15th, 2023 between 12:40 and 13:10 UTC after performing DNS adjustments [rrpproxy.net](http://rrpproxy.net) and [api.rrpproxy.net](http://api.rrpproxy.net) showed in our monitoring as only partially available from some locations. Our services were running without interruption, however connection attempts may have failed in some occasions. We kindly ask to pardon for all inconveniences caused. ## Timeline ### 12:40 UTC * Applying changes for [rrproxy.net](http://rrproxy.net) zone. * Changes deployed and shortly after DNS resolution stopped from some locations, caused by DNSSEC issues. ### 13:04 UTC * Issues still ongoing. * Zones slowly recovering but still seeing issues from some locations and partial availability. ### 13:10 UTC * All zones fully available again.