RotaGeek incident

Partial outage

Notice Resolved View vendor source →

RotaGeek experienced a notice incident on March 17, 2023, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 10:33 AM UTC
Resolved
Mar 17, 2023, 04:07 PM UTC
Duration
5h 33m
Detected by Pingoru
Mar 17, 2023, 10:33 AM UTC

Update timeline

  1. investigating Mar 17, 2023, 10:33 AM UTC

    We have an outage affecting a proportion of our clients. Our teams are working on the issue.

  2. investigating Mar 17, 2023, 12:31 PM UTC

    The root cause was identified as an issue with Microsoft and escalated earlier this morning. Microsoft is working on the root cause, and our team has been working with theirs to get Rotageek up and running on an alternative set of servers in the meantime. This is currently being tested and will be made available as soon as possible

  3. monitoring Mar 17, 2023, 01:54 PM UTC

    Access has been restored

  4. resolved Mar 17, 2023, 04:07 PM UTC

    This incident has been resolved.