RoseHosting incident

Our Live chat system is currently down

Minor Resolved View vendor source →

RoseHosting experienced a minor incident on December 25, 2022 affecting Live Chat, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2022, 03:39 PM UTC
Resolved
Dec 25, 2022, 07:50 PM UTC
Duration
4h 10m
Detected by Pingoru
Dec 25, 2022, 03:39 PM UTC

Affected components

Live Chat

Update timeline

  1. investigating Dec 25, 2022, 03:39 PM UTC

    We are aware of the issue and are currently investigating. We will update this issue as we more information becomes available.

  2. identified Dec 25, 2022, 07:02 PM UTC

    The problem was identified and a fix is being implemented. We will update you again soon.

  3. monitoring Dec 25, 2022, 07:08 PM UTC

    Fix has been implemented. We are monitoring the performance. We will update again with all clear.

  4. resolved Dec 25, 2022, 07:50 PM UTC

    This issue has been resolved.